Features
🛡️ Self-Serve
Vault
$99/user/mo
$499 monthly minimum
📧 Email-only support
$299 one-time activation
 
Core Secure
$235/user/mo
$1,250 monthly minimum
⏱ 8-hour response
 
⭐ Most Popular
Security-First Managed
$315/user/mo
$1,750 monthly minimum
⏱ 4-hour response
 
 
Compliance & Governance
$395/user/mo
$4,500 monthly minimum
⏱ 2-hour response
 
Support & Response
Unlimited remote helpdesk Call or email anytime — no ticket limits, no extra charges
Business hours support Real humans answering your questions, not bots Email only
Onsite support We come to you when remote can't solve it Priority
Vendor liaison We handle the frustrating calls to your ISP, printer company, and software vendors
100% local team No offshore call centres — your support team is right here in Hamilton
Restore support When you need files back, we retrieve them fast 30 min/mo included
Extra: $100/hr
Security & Threat Protection
Microsoft 365 security hardening MFA enforced, legacy loopholes closed, admin accounts locked down One-time setup
Endpoint protection (EDR) AI-powered threat detection that stops ransomware before it spreads SentinelOne
Email security & phishing protection Blocks fake invoices, CEO fraud, and malicious links before they hit your inbox
DNS/web filtering Automatically blocks dangerous websites and known malware domains
24/7 SOC with human analysts Security experts watching your systems around the clock — real people, not just software Blackpoint Cyber
Security awareness training Monthly phishing simulations that teach your team to spot scams
Backup & Disaster Recovery
Microsoft 365 backup Email, OneDrive, SharePoint, Teams — protected and recoverable
Workstation backups Your employees' local files protected from hardware failure and ransomware
Immutable backup storage Time-locked vault — even if hackers get admin access, they can't delete your backups
Automated recovery validation We automatically test your backups monthly and prove they actually work
Server/VM backups Your critical business servers protected with rapid recovery options
Full disaster recovery test Annual hands-on test: we simulate a disaster and prove we can bring you back online Included
IT Management
Patch management Security updates applied automatically — no more "remind me later" vulnerabilities Compliance-driven
Microsoft 365 management User accounts, licenses, and permissions handled for you
Employee onboarding/offboarding New hire? We set them up. Employee leaving? We secure their access immediately.
Strategy & Reporting
Monthly protection report Clear proof your business is protected — backup status, threats blocked, security posture Vault Report
vCIO strategy reviews Executive-level IT guidance — technology roadmap, budget planning, risk assessment Quarterly+
Board-ready reporting Professional reports you can hand to executives, investors, or auditors
Compliance & Cyber Insurance
Cyber insurance support We help you complete insurance questionnaires and meet insurer requirements Full support
Compliance mapping HIPAA, PCI, PIPEDA — we document how your security meets regulatory requirements
Security assessments & roadmaps Structured evaluation of your security gaps with a prioritized plan to fix them
Get Started Get Started Get Started

🛡️ New: CyberLeda Vault — Ransomware Recovery Insurance

Perfect for businesses that handle their own IT but need enterprise-grade protection.

Vault gives you continuous backup, email security, and security training — all automated, no helpdesk required. Your data sits in a time-locked vault that even hackers with admin access can't delete.

✓ Continuous backup ✓ Immutable storage ✓ Email security included ✓ Monthly training ✓ Automated recovery testing

Need extra help? Consulting available at $100/hr (general) or $150/hr (cybersecurity specialist).

🎉 Founding Client Special — Only 2 Spots Left

Lock in Security-First Managed at $285/user/month for your first 12 months (regular $315). Plus onboarding fees waived—up to $2,500 value.

Claim Your Founding Client Rate

Frequently Asked Questions

What's the difference between Vault and the managed plans?

Vault is self-serve protection — you get enterprise-grade backup, email security, and training, but no helpdesk or IT management. It's perfect if you handle your own IT but want ransomware insurance. The managed plans (Core Secure and up) include unlimited helpdesk support, vendor management, and hands-on IT administration.

What does "flat-rate pricing" mean?

It means no surprise bills. You pay a predictable monthly rate based on your user count, and unlimited remote support is included. No block-time running out mid-crisis, no "that's not covered" surprise fees.

What's the monthly minimum about?

The monthly minimum ensures we can deliver quality service. For example, Vault has a $499/month minimum — so whether you have 3 users or 5, your base cost is $499. Above that threshold, you simply pay per-user.

What makes your backups "immutable"?

Immutable means unchangeable. Your backups are stored in a time-locked vault that physically cannot be deleted or modified — even if a hacker gets your admin credentials. This defeats the #1 ransomware tactic: deleting backups before encrypting your systems.

What is 24/7 SOC monitoring?

SOC (Security Operations Center) monitoring means human security analysts watch your systems around the clock. We use Blackpoint Cyber's MDR service — when a threat is detected at 3 AM, real experts respond immediately, not just automated alerts.

Do you require long-term contracts?

We offer 12 to 24-month agreements. This allows us to properly onboard you, implement security improvements, and deliver ongoing value. We're confident you'll want to stay — but the contract protects both of us.

Can you help with cyber insurance applications?

Absolutely. On our Security-First and Compliance tiers, we help you complete insurance questionnaires and provide the documentation insurers require. We build your infrastructure to meet insurance standards from day one.

What if I'm not sure which tier I need?

Book a free assessment. We'll review your current setup, understand your risk profile, and recommend the right tier for your business. No pressure — just honest advice.

Ready to Get Protected?

Schedule your free IT & security assessment. We'll show you exactly how we'd protect your business — with transparent pricing.

Book Your Free Assessment